Privacy Policy

Last Updated:

Introduction

Craftcarestore is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our indoor plant services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you:

• Contact us through our contact form
• Inquire about our indoor plants and services
• Request plant care advice or recommendations
• Subscribe to our communications

The types of personal information we may collect include:

• Name and contact information (email address, phone number)
• Mailing address for plant delivery or consultation
• Information about your plant preferences and care needs
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process your plant orders and arrange deliveries
• Provide personalized plant recommendations based on your environment
• Send you care guides and plant care tips
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in our contact section.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more detailed information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Craftcarestore
186 York St
South Melbourne VIC 3205
Australia
Phone: +61396904579
Email: info@craftcarestore.cv

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